The primary responsibilities of the Child Support Case Manager position are to manage child support cases in accordance with federal, state and local laws and procedures. Establish, enforce and monitor child support orders. Conducts investigation, locates and interviews parties and/or witnesses, records and documentation and evidence of claims. Conducts searches to locate absent parents and their employers. Make PRC referrals for CSEA participants who appear to meet PRC eligibility requirements. Reviews child support orders to ensure compliance with Child Support Enforcement Agency guidelines. Calculates modified support orders manually or through use of computer software. Prepares findings of results of review for increase and/or decrease in child support and ensures parties are given notice of due process. Responsible for responding to request for review dates, scheduling and sending notice of administrative review dates. In addition, this position processes appropriate documentation for child support cases and testifies in court if necessary.

Minimum Qualifications:

  • Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology or related field;
  • OR two years experience in performing child support functions to include conducting investigations to locate absent parents, establishment of paternity, and enforcement of child support orders;
  • OR one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding or word processing;
  • OR education, training and/or experience in an amount equal to the minimum qualifications stated above.

Preferred Qualifications:

Training and/or experience in paralegal duties.

Starting wage:  $14.64 per hour

Visit us at for more information and to obtain an employment application.  Return resume and application to: or mail to Don Starett, Huron County Department of Job and Family Services, 185 Shady Lane Drive, Norwalk OH  44857. HCDJFS is an EEO employer. Deadline: Until filled.