Computer and Network Technician


Position Title: Computer and Network Technician Reports to: Network Administrator
FLSA Status: Classified/ non-Exempt
Employment Status: Full Time
Hours: 8:00-4:30, Monday-Friday (Flexible, may include early mornings, evenings, and weekends)
Revision Date: 8/13/2021
Job Summary: Under the supervision of the Network Administrator, install, configure, and troubleshoot both computer and network equipment.
Starting Wage: $17.31-$23.56 per hour
• Health, vision, and dental insurance
• Paid vacation, sick, and personal time
• Ten (10) paid holidays
• Retirement Pension
• Public Student Loan Forgiveness Eligible Employer
• Life Insurance Policy
Essential Functions:
• Perform repairs on a variety of hardware components on network systems, including PCs, PC peripheral devices, PC printers, terminals, remote printers, terminal printers, associated software, communications equipment, modems, and cables.
• Provide support for all Microsoft operating systems.
• Perform installation, configuration, troubleshooting, documentation, and distribution of equipment and software to users as required.
• Manage and support LAN and WAN Network devices.
• Acting as the middleman between user and manufacturer when equipment must be sent to the latter for repair.
• Aids with maintenance of equipment and systems.
• Ensure records are properly maintained, including performing current and total inventory of all computer analysis carried out on software.
• Provide support to Network Administrator in maintaining County’s network systems.
• Provide support in maintaining an inventory of software and hardware.
• Setting up equipment for web conferences and other events that use computers and their peripherals.
• Install/Troubleshoot VOIP system
• Install/Troubleshoot network cabling.
• All other duties requested by the Network Administrator.
• Maintains regular and predictable attendance.
• Maintain confidentiality of sensitive county information.
Preferred Knowledge and Skills:
• Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Knowledge of operations of Microsoft Office.
• Knowledge of Microsoft Operating Systems.
• A working knowledge of network switches, routers, firewalls.
• Skill in troubleshooting and configuring peripheral equipment.
• Ability to quickly analyze user problems and systems, find alternative best solutions and resolve whatever issues
• Ability to optimize and install personal computer software.
• Ability to effectively interact with employees and the public.
• Ability to maintain confidential information.
• Ability to work independently on assigned tasks as well as accept direction on given assignments
Required Education and Experience:
• Associate degree or higher.
• Microsoft Certification
• Cisco Certification
Preferred Education and Experience:
• One (1) year experience working in IT for small or midsize company.
Equipment Operation:
All office equipment, including, but not limited to, computers, keyboards, telephone system equipment, copiers, scanners, recorders, projectors, and facsimile machines.
Physical Requirements:
The job requires sitting (